Senior Operations Officer

Minimum required skills and qualifications:

  • 5+ years’ experience in Agency Operations (Dubai & Sharjah)
  • Experience dealing with the MOEI, TDRA, Dubai Trade (Mirsal 2 system)
  • Bachelor’s Degree.
  • Strong Communication Skills.
  • Fluency in English. Arabic is a plus

Essential Duties & Responsibilities:

  • Prepare documentation & arrange for vessel clearance, visas and cargo clearance required for Port, Immigration & Customs.
  • Open job files immediately upon receipt of appointment/request from principals.
  • Maintain accurate documentation and records of services and operations performed for vessel customers in relevant job files.
  • Liaise with ports prior to vessel arrival, to make necessary arrangements for berthing also prepare all necessary vessel documentation and pre-arrival information.
  • Attend vessels at berth for cargo operations and visit as necessary for documentation.
  • Attend Immigration for offshore/crew clearance & customs for custom clearance.
  • Receives & responds to email, fax and Telephone calls from vessels & customers.
  • Update job files with the details of services provided to clients and submitting it to branch manager prior handing over to accounts for invoicing.
  • Arrange timely and efficient supply of Spares, stores & services to vessel.
  • Maintaining customer wise inventory for spares and arranges onward delivery as per instructions.
  • Conduct operational duties in Dubai Branch or any other branch as required.
  • Perform additional tasks directed by Operations Manager.

Please Email your to CV to by specifying “GNPM/CR/21/09- Senior Operations Officer” in the subject.